Refund Policy

At Roshni Clinic we have a fair and transparent cancellation/refund policy.

Appointments can be cancelled and refunded 24 hours prior to the appointment. Should you cancel within 24 hours of your appointment, then you will be entitled to a 50% refund.

Please note that there is a £30 administrative fee for all cancellations.

Please note, all Day 2 and Day 8 tests are non-refundable.

Please note that we do not take cancellations over the phone, cancellations must be made in writing. Please email our cancellations team – info@roshniclinic.co.uk stating your name, email address and appointment date and time.